.v-input--selection-controls{margin-top:16px;padding-top:4px}.v-input--selection-controls>.v-input__append-outer,.v-input--selection-controls>.v-input__prepend-outer{margin-top:0;margin-bottom:0}.v-input--selection-controls:not(.v-input--hide-details)>.v-input__slot{margin-bottom:12px}.v-input--selection-controls .v-input__slot,.v-input--selection-controls .v-radio{cursor:pointer}.v-input--selection-controls .v-input__slot>.v-label,.v-input--selection-controls .v-radio>.v-label{-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;height:auto}.v-input--selection-controls__input{color:inherit;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;height:24px;position:relative;-webkit-transition:.3s cubic-bezier(.25,.8,.5,1);transition:.3s cubic-bezier(.25,.8,.5,1);-webkit-transition-property:-webkit-transform;transition-property:-webkit-transform;transition-property:transform;transition-property:transform,-webkit-transform;width:24px;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.v-input--selection-controls__input .v-icon{width:100%}.v-application--is-ltr .v-input--selection-controls__input{margin-right:8px}.v-application--is-rtl .v-input--selection-controls__input{margin-left:8px}.v-input--selection-controls__input input[role=checkbox],.v-input--selection-controls__input input[role=radio],.v-input--selection-controls__input input[role=switch]{position:absolute;opacity:0;width:100%;height:100%;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.v-input--selection-controls__input+.v-label{cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.v-input--selection-controls__ripple{border-radius:50%;cursor:pointer;height:34px;position:absolute;-webkit-transition:inherit;transition:inherit;width:34px;left:-12px;top:calc(50% - 24px);margin:7px}.v-input--selection-controls__ripple:before{border-radius:inherit;bottom:0;content:"";position:absolute;opacity:.2;left:0;right:0;top:0;-webkit-transform-origin:center center;transform-origin:center center;-webkit-transform:scale(.2);transform:scale(.2);-webkit-transition:inherit;transition:inherit}.v-input--selection-controls__ripple>.v-ripple__container{-webkit-transform:scale(1.2);transform:scale(1.2)}.v-input--selection-controls.v-input--dense .v-input--selection-controls__ripple{width:28px;height:28px;left:-9px}.v-input--selection-controls.v-input--dense:not(.v-input--switch) .v-input--selection-controls__ripple{top:calc(50% - 21px)}.v-input--selection-controls.v-input{-webkit-box-flex:0;-ms-flex:0 1 auto;flex:0 1 auto}.v-input--selection-controls.v-input--is-focused .v-input--selection-controls__ripple:before,.v-input--selection-controls .v-radio--is-focused .v-input--selection-controls__ripple:before{background:currentColor;-webkit-transform:scale(1.2);transform:scale(1.2)}.v-input--selection-controls.v-input--is-disabled:not(.v-input--indeterminate) .v-icon{color:inherit}.v-input--selection-controls.v-input--is-disabled:not(.v-input--is-readonly){pointer-events:none}.v-input--selection-controls__input:hover .v-input--selection-controls__ripple:before{background:currentColor;-webkit-transform:scale(1.2);transform:scale(1.2);-webkit-transition:none;transition:none}.theme--light.v-input--switch .v-input--switch__thumb{color:#fff}.theme--light.v-input--switch .v-input--switch__track{color:rgba(0,0,0,.38)}.theme--light.v-input--switch.v-input--is-disabled:not(.v-input--is-dirty) .v-input--switch__thumb{color:#fafafa!important}.theme--light.v-input--switch.v-input--is-disabled:not(.v-input--is-dirty) .v-input--switch__track{color:rgba(0,0,0,.12)!important}.theme--dark.v-input--switch .v-input--switch__thumb{color:#bdbdbd}.theme--dark.v-input--switch .v-input--switch__track{color:hsla(0,0%,100%,.3)}.theme--dark.v-input--switch.v-input--is-disabled:not(.v-input--is-dirty) .v-input--switch__thumb{color:#424242!important}.theme--dark.v-input--switch.v-input--is-disabled:not(.v-input--is-dirty) .v-input--switch__track{color:hsla(0,0%,100%,.1)!important}.v-input--switch__thumb,.v-input--switch__track{background-color:currentColor;pointer-events:none;-webkit-transition:inherit;transition:inherit}.v-input--switch__track{border-radius:8px;width:36px;height:14px;left:2px;position:absolute;opacity:.6;right:2px;top:calc(50% - 7px)}.v-input--switch__thumb{border-radius:50%;top:calc(50% - 10px);height:20px;position:relative;width:20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-transition:.3s cubic-bezier(.25,.8,.5,1);transition:.3s cubic-bezier(.25,.8,.5,1)}.v-input--switch .v-input--selection-controls__input{width:38px;-webkit-transition:opacity .3s cubic-bezier(.25,.8,.5,1);transition:opacity .3s cubic-bezier(.25,.8,.5,1)}.v-input--switch .v-input--selection-controls__ripple{top:calc(50% - 24px)}.v-input--switch.v-input--dense .v-input--switch__thumb{width:18px;height:18px}.v-input--switch.v-input--dense .v-input--switch__track{height:12px;width:32px}.v-input--switch.v-input--dense.v-input--switch--inset .v-input--switch__track{height:22px;width:44px;top:calc(50% - 12px);left:-3px}.v-input--switch.v-input--dense .v-input--selection-controls__ripple{top:calc(50% - 22px)}.v-input--switch.v-input--is-dirty.v-input--is-disabled .v-input--selection-controls__input{opacity:.6}.v-application--is-ltr .v-input--switch .v-input--selection-controls__ripple{left:-14px}.v-application--is-ltr .v-input--switch.v-input--dense .v-input--selection-controls__ripple{left:-12px}.v-application--is-ltr .v-input--switch.v-input--is-dirty .v-input--selection-controls__ripple,.v-application--is-ltr .v-input--switch.v-input--is-dirty .v-input--switch__thumb{-webkit-transform:translate(20px);transform:translate(20px)}.v-application--is-rtl .v-input--switch .v-input--selection-controls__ripple{right:-14px}.v-application--is-rtl .v-input--switch.v-input--dense .v-input--selection-controls__ripple{right:-12px}.v-application--is-rtl .v-input--switch.v-input--is-dirty .v-input--selection-controls__ripple,.v-application--is-rtl .v-input--switch.v-input--is-dirty .v-input--switch__thumb{-webkit-transform:translate(-20px);transform:translate(-20px)}.v-input--switch:not(.v-input--switch--flat):not(.v-input--switch--inset) .v-input--switch__thumb{-webkit-box-shadow:0 2px 4px -1px rgba(0,0,0,.2),0 4px 5px 0 rgba(0,0,0,.14),0 1px 10px 0 rgba(0,0,0,.12);box-shadow:0 2px 4px -1px rgba(0,0,0,.2),0 4px 5px 0 rgba(0,0,0,.14),0 1px 10px 0 rgba(0,0,0,.12)}.v-input--switch--inset .v-input--selection-controls__input,.v-input--switch--inset .v-input--switch__track{width:48px}.v-input--switch--inset .v-input--switch__track{border-radius:14px;height:28px;left:-4px;opacity:.32;top:calc(50% - 14px)}.v-application--is-ltr .v-input--switch--inset .v-input--selection-controls__ripple,.v-application--is-ltr .v-input--switch--inset .v-input--switch__thumb{-webkit-transform:translate(0)!important;transform:translate(0)!important}.v-application--is-rtl .v-input--switch--inset .v-input--selection-controls__ripple,.v-application--is-rtl .v-input--switch--inset .v-input--switch__thumb{-webkit-transform:translate(-6px)!important;transform:translate(-6px)!important}.v-application--is-ltr .v-input--switch--inset.v-input--is-dirty .v-input--selection-controls__ripple,.v-application--is-ltr .v-input--switch--inset.v-input--is-dirty .v-input--switch__thumb{-webkit-transform:translate(20px)!important;transform:translate(20px)!important}.v-application--is-rtl .v-input--switch--inset.v-input--is-dirty .v-input--selection-controls__ripple,.v-application--is-rtl .v-input--switch--inset.v-input--is-dirty .v-input--switch__thumb{-webkit-transform:translate(-26px)!important;transform:translate(-26px)!important}.chat-filters-bar[data-v-2fbe02c4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:10px}.chat-filters-bar__row[data-v-2fbe02c4]{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end;gap:12px}.chat-filters-bar__field[data-v-2fbe02c4]{-webkit-box-flex:1;-ms-flex:1 1 160px;flex:1 1 160px;min-width:140px;max-width:280px}.chat-filters-bar__field--id[data-v-2fbe02c4]{-webkit-box-flex:0;-ms-flex:0 1 160px;flex:0 1 160px;max-width:180px}.chat-filters-bar__field--agent[data-v-2fbe02c4]{-webkit-box-flex:1;-ms-flex:1 1 220px;flex:1 1 220px;max-width:320px}.chat-filters-bar__field--tags[data-v-2fbe02c4]{-webkit-box-flex:1;-ms-flex:1 1 240px;flex:1 1 240px;max-width:360px}.chat-filters-bar__field--draft[data-v-2fbe02c4]{-webkit-box-flex:0;-ms-flex:0 1 140px;flex:0 1 140px;max-width:160px}.chat-filters-bar__label[data-v-2fbe02c4]{display:block;margin-bottom:4px;font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:rgba(0,0,0,.45)}.chat-filters-bar__actions[data-v-2fbe02c4],.chat-filters-bar__switch[data-v-2fbe02c4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;min-height:40px}.chat-filters-bar__actions[data-v-2fbe02c4]{padding-bottom:2px}.chat-filters-bar__search--pending[data-v-2fbe02c4]{-webkit-animation:chat-filters-search-pulse-2fbe02c4 1.25s ease-in-out infinite;animation:chat-filters-search-pulse-2fbe02c4 1.25s ease-in-out infinite}@-webkit-keyframes chat-filters-search-pulse-2fbe02c4{0%,to{-webkit-transform:scale(1);transform:scale(1);-webkit-box-shadow:0 0 0 0 rgba(25,118,210,.55)!important;box-shadow:0 0 0 0 rgba(25,118,210,.55)!important}50%{-webkit-transform:scale(1.05);transform:scale(1.05);-webkit-box-shadow:0 0 0 8px rgba(25,118,210,0)!important;box-shadow:0 0 0 8px rgba(25,118,210,0)!important}}@keyframes chat-filters-search-pulse-2fbe02c4{0%,to{-webkit-transform:scale(1);transform:scale(1);-webkit-box-shadow:0 0 0 0 rgba(25,118,210,.55)!important;box-shadow:0 0 0 0 rgba(25,118,210,.55)!important}50%{-webkit-transform:scale(1.05);transform:scale(1.05);-webkit-box-shadow:0 0 0 8px rgba(25,118,210,0)!important;box-shadow:0 0 0 8px rgba(25,118,210,0)!important}}.chat-filters-bar__custom-date[data-v-2fbe02c4]{max-width:320px}.chat-filters-bar__pending[data-v-2fbe02c4]{gap:4px 6px;border-radius:6px;font-size:13px;color:#e65100;background:rgba(255,152,0,.1);border:1px solid rgba(255,152,0,.28)}.chat-filters-bar__pending[data-v-2fbe02c4],.chat-filters-bar__summary[data-v-2fbe02c4]{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:8px 12px}.chat-filters-bar__summary[data-v-2fbe02c4]{gap:6px 10px;border-radius:6px;background:rgba(33,150,243,.06);border:1px solid rgba(33,150,243,.12)}.chat-filters-bar__summary-label[data-v-2fbe02c4]{font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:rgba(0,0,0,.45)}.chat-filters-bar__summary-text[data-v-2fbe02c4]{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;min-width:0;font-size:13px;color:rgba(0,0,0,.75)}.chat-filters-bar__summary-clear[data-v-2fbe02c4]{border:0;background:transparent;padding:0;font-size:12px;font-weight:600;color:#1976d2;cursor:pointer}.chat-filters-bar__summary-clear[data-v-2fbe02c4]:hover{text-decoration:underline}.chat-filters-bar--dark .chat-filters-bar__label[data-v-2fbe02c4],.chat-filters-bar--dark .chat-filters-bar__summary-label[data-v-2fbe02c4]{color:hsla(0,0%,100%,.5)}.chat-filters-bar--dark .chat-filters-bar__pending[data-v-2fbe02c4]{color:#ffcc80;background:rgba(255,152,0,.12);border-color:rgba(255,152,0,.28)}.chat-filters-bar--dark .chat-filters-bar__summary[data-v-2fbe02c4]{background:hsla(0,0%,100%,.04);border-color:hsla(0,0%,100%,.08)}.chat-filters-bar--dark .chat-filters-bar__summary-text[data-v-2fbe02c4]{color:hsla(0,0%,100%,.8)}.chat-filters-bar--dark .chat-filters-bar__summary-clear[data-v-2fbe02c4]{color:#90caf9}.v-tooltip{display:none}.v-tooltip--attached{display:inline}.v-tooltip__content{background:rgba(97,97,97,.9);color:#fff;border-radius:4px;font-size:14px;line-height:22px;display:inline-block;padding:5px 16px;position:absolute;text-transform:none;width:auto;opacity:0;pointer-events:none}.v-tooltip__content.menuable__content__active{opacity:.9}.v-tooltip__content--fixed{position:fixed}.v-tooltip__content[class*=-active]{-webkit-transition-timing-function:cubic-bezier(0,0,.2,1);transition-timing-function:cubic-bezier(0,0,.2,1)}.v-tooltip__content[class*=enter-active]{-webkit-transition-duration:.15s;transition-duration:.15s}.v-tooltip__content[class*=leave-active]{-webkit-transition-duration:75ms;transition-duration:75ms}.chat-rows--refined[data-v-47c12b2a]{padding:4px 6px 10px}.chat-rows__empty[data-v-47c12b2a]{margin:12px 6px;padding:16px 10px;text-align:center;color:rgba(0,0,0,.45);font-size:13px;border:1px dashed rgba(0,0,0,.15);border-radius:8px}.chat-rows-dark .chat-rows__empty[data-v-47c12b2a]{color:hsla(0,0%,100%,.55);border-color:hsla(0,0%,100%,.2)}.chat-row--refined[data-v-47c12b2a]{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid transparent;border-left:3px solid transparent;border-radius:7px;margin:1px 0;padding:8px 10px;background:transparent;cursor:pointer;-webkit-transition:background-color .15s ease,border-color .15s ease;transition:background-color .15s ease,border-color .15s ease;font:inherit;color:inherit}.chat-row--refined[data-v-47c12b2a]:hover{background-color:rgba(67,132,245,.08)}.chat-row--refined[data-v-47c12b2a]:focus-visible{outline:2px solid #4384f5;outline-offset:1px}.chat-row--refined.chat-row-selected[data-v-47c12b2a]{border-left-color:#4384f5;background-color:rgba(67,132,245,.12)}.chat-row--refined.chat-row-disabled[data-v-47c12b2a]{border-left-color:#e53935;opacity:.72}.chat-rows-dark .chat-row--refined.chat-row-selected[data-v-47c12b2a],.chat-rows-dark .chat-row--refined[data-v-47c12b2a]:hover{background-color:hsla(0,0%,100%,.08)}.chat-row__title-line[data-v-47c12b2a]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;min-width:0}.chat-row__rate[data-v-47c12b2a]{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;width:18px;height:18px;border-radius:50%}.chat-row__rate--good[data-v-47c12b2a]{background:rgba(67,160,71,.15);color:#2e7d32}.chat-row__rate--bad[data-v-47c12b2a]{background:rgba(229,57,53,.15);color:#c62828}.chat-row__visitor[data-v-47c12b2a]{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;min-width:0;font-weight:600;font-size:13px;line-height:1.25}.chat-row__time[data-v-47c12b2a]{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;font-size:11px;line-height:1.25;color:rgba(0,0,0,.42);white-space:nowrap;font-variant-numeric:tabular-nums}.chat-rows-dark .chat-row__time[data-v-47c12b2a]{color:hsla(0,0%,100%,.48)}.chat-row__meta[data-v-47c12b2a]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;margin-top:2px;min-width:0}.chat-row__agent[data-v-47c12b2a]{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;min-width:0;font-size:11.5px;color:rgba(0,0,0,.5)}.chat-rows-dark .chat-row__agent[data-v-47c12b2a]{color:hsla(0,0%,100%,.52)}.chat-row__alert[data-v-47c12b2a],.chat-row__reviews[data-v-47c12b2a]{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto}.chat-row__reviews[data-v-47c12b2a]{min-width:18px;text-align:center;font-size:10px;font-weight:700;line-height:1.2;color:rgba(0,0,0,.5);background:rgba(0,0,0,.05);border-radius:999px;padding:2px 6px;white-space:nowrap}.chat-rows-dark .chat-row__reviews[data-v-47c12b2a]{color:hsla(0,0%,100%,.55);background:hsla(0,0%,100%,.1)}.chat-row__load-marker[data-v-47c12b2a]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:4px 6px;margin:4px 4px 6px;padding:6px 10px;border-radius:999px;font-size:11px;font-weight:600;letter-spacing:.01em;color:rgba(0,0,0,.55);background:rgba(67,132,245,.08);border:1px solid rgba(67,132,245,.14)}.chat-row__load-marker-sep[data-v-47c12b2a]{opacity:.45}.chat-row__load-marker-time[data-v-47c12b2a]{font-variant-numeric:tabular-nums;font-weight:700}.chat-row__load-marker-time--slow[data-v-47c12b2a]{color:#c62828}.chat-rows-dark .chat-row__load-marker[data-v-47c12b2a]{color:hsla(0,0%,100%,.7);background:hsla(0,0%,100%,.06);border-color:hsla(0,0%,100%,.1)}.chat-rows-dark .chat-row__load-marker-time--slow[data-v-47c12b2a]{color:#ef9a9a}.chat-row--skeleton[data-v-47c12b2a]{display:block;width:100%;margin:1px 0;padding:8px 10px;border-left:3px solid transparent;border-radius:7px;pointer-events:none}.chat-row__skel[data-v-47c12b2a]{display:block;height:10px;border-radius:999px;background:-webkit-gradient(linear,left top,right top,from(rgba(0,0,0,.06)),color-stop(45%,rgba(0,0,0,.12)),to(rgba(0,0,0,.06)));background:linear-gradient(90deg,rgba(0,0,0,.06),rgba(0,0,0,.12) 45%,rgba(0,0,0,.06));background-size:220% 100%;-webkit-animation:chat-row-skel-shimmer-47c12b2a 1.25s ease-in-out infinite;animation:chat-row-skel-shimmer-47c12b2a 1.25s ease-in-out infinite}.chat-row__skel--title[data-v-47c12b2a]{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;max-width:58%;height:12px}.chat-row__skel--time[data-v-47c12b2a]{-webkit-box-flex:0;-ms-flex:0 0 72px;flex:0 0 72px;width:72px;height:10px}.chat-row__skel--meta[data-v-47c12b2a]{width:42%;max-width:160px;margin-top:2px}.chat-rows-dark .chat-row__skel[data-v-47c12b2a]{background:-webkit-gradient(linear,left top,right top,from(hsla(0,0%,100%,.06)),color-stop(45%,hsla(0,0%,100%,.14)),to(hsla(0,0%,100%,.06)));background:linear-gradient(90deg,hsla(0,0%,100%,.06),hsla(0,0%,100%,.14) 45%,hsla(0,0%,100%,.06));background-size:220% 100%}.chat-row--appear[data-v-47c12b2a]{-webkit-animation:chat-row-appear-47c12b2a .45s ease both;animation:chat-row-appear-47c12b2a .45s ease both}@-webkit-keyframes chat-row-skel-shimmer-47c12b2a{0%{background-position:100% 0}to{background-position:-100% 0}}@keyframes chat-row-skel-shimmer-47c12b2a{0%{background-position:100% 0}to{background-position:-100% 0}}@-webkit-keyframes chat-row-appear-47c12b2a{0%{opacity:0;-webkit-transform:translateY(6px);transform:translateY(6px)}to{opacity:1;-webkit-transform:translateY(0);transform:translateY(0)}}@keyframes chat-row-appear-47c12b2a{0%{opacity:0;-webkit-transform:translateY(6px);transform:translateY(6px)}to{opacity:1;-webkit-transform:translateY(0);transform:translateY(0)}}.chats-load-more[data-v-2891d2c4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;padding:8px 12px 12px;border-top:1px solid rgba(0,0,0,.08);background:hsla(0,0%,100%,.5);position:sticky;bottom:0;z-index:1;min-height:44px}.chats-load-more__btn[data-v-2891d2c4]{min-width:96px;font-weight:600;letter-spacing:.02em}.chats-load-more__end[data-v-2891d2c4]{font-size:12px;color:rgba(0,0,0,.4)}.chats-load-more--dark[data-v-2891d2c4]{border-top-color:hsla(0,0%,100%,.1);background:rgba(30,30,30,.92)}.chats-load-more--dark .chats-load-more__end[data-v-2891d2c4]{color:hsla(0,0%,100%,.45)}.top-right[data-v-5f6c9b82]{font-size:42px;position:sticky;top:2%;left:95%;z-index:10000;color:grey}.sticked[data-v-5f6c9b82]{position:relative;z-index:-1}.img[data-v-5f6c9b82]{position:relative;top:-36px}.chat-messages--refined{-ms-flex-direction:column;flex-direction:column;height:100%;background:#f4f6f8}.chat-messages--refined,.chat-messages--refined .chat-messages__thread{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;min-height:0}.chat-messages--refined .chat-messages__thread{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;overflow-y:auto;padding:14px 16px 20px;-ms-flex-direction:column;flex-direction:column;gap:10px}.chat-messages--refined .chat-messages__day{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:6px 0 2px}.chat-messages--refined .chat-messages__day span{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:rgba(0,0,0,.45);background:hsla(0,0%,100%,.9);border:1px solid rgba(0,0,0,.06);border-radius:999px;padding:4px 10px}.chat-messages--refined .chat-message{margin:0;padding:0;width:100%;clear:both}.chat-messages--refined .message-wrapper{float:none!important;max-width:min(78%,640px);display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:4px}.chat-messages--refined .visitor-message .message-wrapper{margin-right:auto}.chat-messages--refined .agent-message .message-wrapper,.chat-messages--refined .whisper-message .message-wrapper{margin-left:auto}.chat-messages--refined .system-message .message-wrapper{margin:0 auto;max-width:min(88%,520px)}.chat-messages--refined .message-author__line{gap:6px;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.chat-messages--refined .message-author__name{font-size:13px}.chat-messages--refined .message-author__time{font-size:11px}.chat-messages--refined .message-content{-webkit-box-shadow:0 1px 2px rgba(0,0,0,.04);box-shadow:0 1px 2px rgba(0,0,0,.04);border-radius:12px!important;line-height:1.45;font-size:13.5px;word-break:break-word}.chat-messages--refined .visitor-message .message-content{background-color:#fff;border:1px solid rgba(0,0,0,.06);color:rgba(0,0,0,.87)}.chat-messages--refined .agent-message .message-content{background-color:#2f6fed;border:1px solid transparent}.chat-messages--refined .system-message .message-content{background-color:#eceff1;color:rgba(0,0,0,.7);border:1px dashed rgba(0,0,0,.12);font-size:12.5px;text-align:center}.chat-messages--refined .whisper-message .message-content{background-color:#455a64;border:1px dashed hsla(0,0%,100%,.25)}.chat-messages--refined .chat-message-avatar{width:28px;height:28px;-webkit-box-flex:0;-ms-flex:0 0 28px;flex:0 0 28px}.chat-messages--refined .message-comment-text{border-radius:8px;max-width:100%}.chat-messages--refined.chat-messages--dark{background:#161616}.chat-messages--refined.chat-messages--dark .chat-messages__day span{color:hsla(0,0%,100%,.55);background:hsla(0,0%,100%,.06);border-color:hsla(0,0%,100%,.08)}.chat-messages--refined.chat-messages--dark .message-author{color:hsla(0,0%,100%,.85)}.chat-messages--refined.chat-messages--dark .visitor-message .message-content{background-color:#2a2a2a;border-color:hsla(0,0%,100%,.08);color:hsla(0,0%,100%,.9)}.chat-messages--refined.chat-messages--dark .system-message .message-content{background-color:#242424;color:hsla(0,0%,100%,.7);border-color:hsla(0,0%,100%,.16)}.dark{background-color:#1e1e1e}.chat-archive{padding:12px 16px 16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:12px}.chat-archive .chat-archive__page-header{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:16px}.chat-archive .chat-archive__perf{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;gap:6px;font-size:12px;color:rgba(0,0,0,.55)}.chat-archive .chat-archive__perf-stat strong{font-variant-numeric:tabular-nums}.chat-archive .chat-archive__perf-stat--slow{color:#c62828}.chat-archive .chat-archive__perf-sep{opacity:.45}.chat-archive .chat-archive__perf-hint{margin-left:4px;opacity:.55}.chat-archive .chat-archive__perf-live{font-variant-numeric:tabular-nums;font-weight:600;color:rgba(0,0,0,.7)}.chat-archive .chat-archive__progress{margin:-4px 0 0;border-radius:2px}.chat-archive .chat-archive__list-loading{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;min-height:220px;padding:24px;text-align:center;color:rgba(0,0,0,.65)}.chat-archive .chat-archive__list-loading-time{font-size:13px;font-variant-numeric:tabular-nums;color:rgba(0,0,0,.45)}.chat-archive .chat-archive__filters{background:#fff;border:1px solid rgba(0,0,0,.06);border-radius:8px;padding:12px}.chat-archive .chat-archive__list{-webkit-box-flex:0;-ms-flex:0 0 320px;flex:0 0 320px;max-width:360px;background-color:#f3f7f9;border-right:1px solid rgba(0,0,0,.08)}.chat-archive .chat-archive__title{margin:0;font-size:18px;font-weight:700;letter-spacing:.01em}.chat-archive .chat-archive__subtitle{margin:2px 0 0;font-size:12px;color:rgba(0,0,0,.45)}.chat-archive .chat-archive__messages{min-width:0;border-right:1px solid rgba(0,0,0,.06)}.chat-archive .chat-archive__messages,.chat-archive .chat-archive__preview{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.chat-archive .chat-archive__preview{height:100%;min-height:0;background:#fff}.chat-archive .chat-archive__preview-header{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:12px 20px;padding:12px 16px;border-bottom:1px solid rgba(0,0,0,.08);background:#fff}.chat-archive .chat-archive__preview-identity{min-width:0;-webkit-box-flex:1;-ms-flex:1 1 220px;flex:1 1 220px}.chat-archive .chat-archive__preview-title-row{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px 10px}.chat-archive .chat-archive__preview-visitor{margin:0;font-size:16px;font-weight:700;letter-spacing:.01em;line-height:1.25}.chat-archive .chat-archive__preview-sub{margin:4px 0 0;font-size:12px;color:rgba(0,0,0,.55);line-height:1.35}.chat-archive .chat-archive__preview-dot{margin:0 4px;opacity:.5}.chat-archive .chat-archive__rate{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:4px;font-size:11px;font-weight:600;letter-spacing:.02em;border-radius:999px;padding:3px 8px;line-height:1.2}.chat-archive .chat-archive__rate--good{color:#2e7d32;background:rgba(46,125,50,.1)}.chat-archive .chat-archive__rate--bad{color:#c62828;background:rgba(198,40,40,.1)}.chat-archive .chat-archive__rate--none{color:rgba(0,0,0,.5);background:rgba(0,0,0,.05)}.chat-archive .chat-archive__preview-meta{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:10px 16px;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end}.chat-archive .chat-archive__preview-meta-item{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:2px;min-width:72px;font-size:12px;color:rgba(0,0,0,.78)}.chat-archive .chat-archive__preview-meta-label{font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:rgba(0,0,0,.4)}.chat-archive .chat-archive__preview-id{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:11px;text-decoration:none;color:#1565c0}.chat-archive .chat-archive__preview-id:hover{text-decoration:underline}.chat-archive .chat-archive__preview-body{-webkit-box-flex:1;-ms-flex:1 1 auto;flex:1 1 auto;min-height:0;overflow:hidden}.chat-archive .chat-archive__details{-webkit-box-flex:0;-ms-flex:0 0 340px;flex:0 0 340px;max-width:400px;background:#f7f9fb}.chat-archive .chat-archive__details-stack{padding:12px 10px 20px}.chat-archive .chat-archive__details-label{margin:0 2px 10px;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:rgba(0,0,0,.4)}.chat-archive .chat-archive__details-card{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:8px}.chat-archive .chat-archive__placeholder,.chat-archive .chat-archive__preview-loading{background-color:#f7f9fb}.chat-archive .chat-archive__empty{text-align:center;max-width:260px;padding:24px;color:rgba(0,0,0,.6)}.chat-archive .dark{background-color:#1e1e1e}.chat-archive--dark .chat-archive__details-label,.chat-archive--dark .chat-archive__list-loading-time,.chat-archive--dark .chat-archive__perf,.chat-archive--dark .chat-archive__preview-meta-label,.chat-archive--dark .chat-archive__preview-sub,.chat-archive--dark .chat-archive__subtitle{color:hsla(0,0%,100%,.5)}.chat-archive--dark .chat-archive__list-loading,.chat-archive--dark .chat-archive__perf-live,.chat-archive--dark .chat-archive__preview-loading{color:hsla(0,0%,100%,.75)}.chat-archive--dark .chat-archive__preview-loading{background-color:#1e1e1e}.chat-archive--dark .chat-archive__perf-stat--slow{color:#ef9a9a}.chat-archive--dark .chat-archive__filters,.chat-archive--dark .chat-archive__preview,.chat-archive--dark .chat-archive__preview-header{background:#1e1e1e;border-color:hsla(0,0%,100%,.08)}.chat-archive--dark .chat-archive__details{background:#161616}.chat-archive--dark .chat-archive__preview-meta-item,.chat-archive--dark .chat-archive__preview-visitor{color:hsla(0,0%,100%,.88)}.chat-archive--dark .chat-archive__rate--none{color:hsla(0,0%,100%,.55);background:hsla(0,0%,100%,.08)}.chat-archive--dark .chat-archive__preview-id{color:#90caf9}.rows{max-height:100%;width:100%}